Providing promptness, reliability, and kindness, JAY ELECTRONICS meets the specific needs of each country and region.
JAY ELECTRONICS customer service centers answer questions from each country around the world to provide unsurpassed after sales service according to the specific needs of our customers.
Pre-Sale Service
• OEM and ODM are available.
• Your inquiry will be replied within 24 hours by experienced staff.
• Specific models with unique design can be done on demand and exclusively reserved to your distribution.
• Detailed cooperation framework can be done case by case to preserve confidentiality and ensure long terms partnership .
• We have our professional R&D produce the products according your requests.
• We give our products 2~5 years warranty.
After-sales Support
• Warranty time is 2 years and effected from the date of original purchase .
• Warranty is only available for customers who purchase from JAY ELECTRONICS directly, during the warranty time, New driver will be sent if driver failed.
• Warranty does not cover damages caused by abuse, misuse, improper environmental conditions, wrong installation, etc.
• JAY ELECTRONICS focus on providing professional LED lighting solutions, Please feel free to contact us, We are so happy to serve you.
• Warranty does not cover damages of driver caused by any blast with higher voltage.
an ISO 9001-2015 Certified Company
Successfully Providing the best Business Solutions from 34 years
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