FAQ
Here is the list of frequently asked question. If you have a question and answer that is not asked and answered on this pages, please let us know it what you care by fill out the contact form on contact Us page.
Can I have sample order?
Yes, we welcome sample order to test and check quality, just please inform the specific models, size, power, color temperature. And mixed samples are acceptable.
Warranty?
2 years warranty normally. Life span can be designed base on your requirement.
It's Okay to print my logo on LED driver products
If bulk order, it is acceptable.
How about the Delivery time?
1-5 days for samples, mass production time needs 1-2 weeks after get payment.
What's the Payment?
We accept T/T, PAYPAL, Western Union
How do you ship the goods? & how long?
Usually ship by DHL, UPS, FedEx or TNT. It usually takes 4-6 days to arrive. Airline and sea shipping also optional.
What is Your MOQ?
Different MOQ are required based on different models. For small watt module, 1000pcs. For high power supply, 100-500pcs.
How to deal with the faulty?
• Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
• Secondly, during the guarantee period, we will send new products with new order for small quantity. For defective batch products,
we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
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